Unlock effortless customer engagement, transform your business with WhatsApp Business API and intelligent chatbot solutions, tailored for enterprises in India. Enjoy enhanced communication, streamlined workflows, and exceptional support that drives growth and nurtures lasting customer relationships.
Engage customers across sales, marketing and support journeys-with their consent, conversationally and in real-time
A service account for the WhatsApp Business API is designed to enable businesses to automate and manage communication with customers at scale. It provides a secure and programmatic way to send and receive messages, notifications, and customer inquiries without the need for human intervention. By integrating with various systems like CRMs and customer support platforms, businesses can streamline their communication workflows, enhance customer engagement, and ensure compliance with WhatsApp’s messaging policies. Know more
A WhatsApp chatbot is an AI-powered virtual assistant designed to stimulate human-like communication between brands and customers via the WhatsApp messaging platform. It can engage in text-based conversations, answer queries, provide information, and perform various tasks, such as sending notifications, processing orders, and offering customer support. Know more
WhatsApp Business Platform enables businesses to handle requests through rich conversations at scale. Some of the top benefits include:
WhatsApp Business API provides various WhatsApp messaging templates to streamline and create consistency and serve and enhance your customer experience.
By leveraging chatbots, nearly 80% of inquiries can be addressed without involving a voice call, reducing the volume of incoming calls and associated operational costs.
Quality services like instant customer care chat and personalized notifications create positive customer experience and strengthened loyalty.
WhatsApp Business API is a dynamic platform when used with a WhatsApp Business Solution Provider. You can run campaigns, use chatbots and run third-party APIs too. On the whole, you will have a secure full-stack end-to-end management platform for WhatsApp.
Boost digital finance adoption with instant balance inquiries, portfolio recommendations, hassle-free claims settlement, cross-sell and more
Revolutionize your restaurant operations with WhatsApp based ordering, meal and add-on recommendations, payments and real-time delivery updates
Netverb is by far the Best & Reliable Service provider for customer reach out that I have ever used. I also appreciate the Competitive & Affordable pricing. I 100% Recommend Netverb.com.
It is so easy to use, affordable and excellent for startups with staff that are professional, always there to assist. I would recommend this for anyone who is starting out for marketing purposes and all about taking control of their business. You are in control as you load your credits as you go. Absolute game changer. Bravo!!
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WhatsApp Business is a standalone app for small businesses, whereas WhatsApp Business API is designed for medium to large enterprises, offering more extensive features and integration options.
To start using the WhatsApp Business API, you need to submit a request. You can submit a request with Netverb to get quick business account approval with WhatsApp. Get in touch with our expert for detailed information.
Businesses of all sizes looking to provide their customers with a direct channel of communication, prompt support, and efficient customer experience are eligible to use the WhatsApp Business API. Presently, availability is limited and WhatsApp will review each submission on a case-by-case basis.
WhatsApp Business offers several unique messaging features to enhance customer communication: Business Profile: Create a virtual storefront with your logo, business description, hours, & website.Greeting Message: Automatically welcome new customers initiating a conversation. Away Messages: Set automatic responses for messages received outside business hours. Quick Replies: Use shortcuts to send messages promptly & answer the most common questions swiftly. Labels: Organise & filter customer conversations for simple access & quick responses.
Netverb envisions a future where seamless communication empowers businesses to thrive. Our vision is to create a connected ecosystem where enterprises harness the full potential of technology. We aim to empower businesses with actionable insights through Business Intelligence, enabling strategic decision-making. By fostering a culture of innovation and customer-centricity, we strive to be the preferred partner for enterprises seeking to elevate their communication strategies and unlock new dimensions of success in the digital landscape.
