Engage customers across marketing, commerce, and support with rich media, branding, credible trust marks, and conversational journeys
With RCS (Rich Communication Services), an IP-based messaging service, you get the features that allow you to communicate with your customers in a way that SMS and MMS won’t offer. Simply put, RCS Messaging is the next-generation messaging platform integrated right within the smartphone. Similar to mobile apps like WhatsApp, Facebook, WeChat, and iMessage, RCS Messaging gives you the ease of quick, interactive texting with the Google Messages app. All you need is a reliable internet connection. Know more
Reach your customers in a powerful way and communicate with confidence by leveraging intuitive RCS messaging.
RCS means you can send rich media such as images, video, carousels, and GIFs up to 105MB to your database of consumers, creating engaging messaging that encourages users to make the next step. RCS messages also have no character limit, doing away with the 160-character limit of standard SMS messages.Creating rich, interactive content can help to move consumers down the purchase funnel faster, reducing the number of clicks customers need to take to reach the compelling, benefit-driven content that drives conversions.
Stand out in the SMS inbox with branded sender ID name and logo Foster trust and credibility with verified brand profile Increase engagement of marketing campaigns with a rich interface, while leveraging the reach of SMS
SMS messages have a phenomenal 98% open rate. RCS messages are similarly effective and add features such as Verified Sender and Rich Media to give customers the confidence they’re communicating with a genuine sender and drive interaction with compelling content. Ultimately, that means ROI above and beyond that of SMS.
Making it easier for customers to interact with your brand, RCS features suggested responses and actions for your customers, seamlessly coaxing them through the customer journey. For example, you could set up a “schedule now” button to set up appointments and use RCS to confirm them with a “yes” or “reschedule” suggested response for customers.
Not every mobile device out there will have RCS enabled. In those situations, rather than leaving messages undelivered, an SMS message will be sent as a replacement so your message will always get through.
Promote products, showcase new launches, drive purchases and offer post-purchase support - order tracking, cancellation, returns etc. - all within one interface
Provide travel updates, booking details and last-minute needs such as boarding pass. Make reservations seamless with a virtual concierge and 24/7 travel recommendations
Netverb is by far the Best & Reliable Service provider for customer reach out that I have ever used. I also appreciate the Competitive & Affordable pricing. I 100% Recommend Netverb.com.
It is so easy to use, affordable and excellent for startups with staff that are professional, always there to assist. I would recommend this for anyone who is starting out for marketing purposes and all about taking control of their business. You are in control as you load your credits as you go. Absolute game changer. Bravo!!
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ShortDesc
RCS (Rich Communication Services) is a next generation SMS protocol that upgrades text messages with Rich features like branding, media, and analytics.
If your A2P SMS messages to customer are delivered without your log and a safety check box, then you may assume you do not have RCS. Since RCS is a new service you will need to apply with your SMS provider to get RCS for your brand
Your SMS partner may charge for making you RCS compliance. As of yet the there are no additional charges on messaging for RCS.
RCS only works with Google Messages App (Ver 5.4 onwards) in android handsets and Apple users cannot avail this service. RCS Currently works with Airtel, Vodafone-IDEA & JIO Operators and this will not work with BSNL and MTNL for now. Supported Regions are North America, Europe and Asia Pacific.
Netverb envisions a future where seamless communication empowers businesses to thrive. Our vision is to create a connected ecosystem where enterprises harness the full potential of technology. We aim to empower businesses with actionable insights through Business Intelligence, enabling strategic decision-making. By fostering a culture of innovation and customer-centricity, we strive to be the preferred partner for enterprises seeking to elevate their communication strategies and unlock new dimensions of success in the digital landscape.
